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Frequently Asked Questions
How do I start the process?
Your first step is to either call our office or download the Employer
Application Form online and fax or email it back to us. You will then
speak with an agent who will ask you further questions to understand your
needs - they will listen closely to gain a better understanding of what
you are looking for in a nanny or caregiver. This first process allows us
to match our employers with our caregivers flawlessly.
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What can your agency do that I can not do myself?
We, at Family Care Canada, know what it takes to finding the right
caregiver for your family. We act as a matching service and assess you,
the employer as well as our caregivers to the maximum to be able to create
the perfect match. Using an agency you will cut the first step in trying to
find the right caregiver yourself. We have agents in different countries who
pre-screen the candidates and from time to time Nir Rozenberg from our partnered Immigration Firm interviews
them personally. Family Care Canada will save you not only time, but the
headache it takes to find the right person.
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Where do you find your nannies/caregivers?
There are 2 ways. Local nannies/caregivers are here in Canada who are looking for
positions. They call our office, or send us an application and we in turn interview
them and fill out paperwork which will allow us to get to know their strengths and
or weaknesses. Our overseas candidates are pre-screened by our agents abroad. Once
every couple of months Nir Rozenberg (a CSIC member in good standing) travels to these countries and
interviews the candidates personally. We choose only the best of the best, bring
their information here and promote them to our employers.
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How do you screen your local nannies/caregivers?
Our local caregivers have already been pre-screened and approved by Canadian Immigration.
Once they call our office we meet with each one for an interview and check their
qualifications. In addition they fill out a lengthy application form which contains
information about their experience, previous employers, and personal information.
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How do you screen overseas nannies/caregivers?
Nir Rozenberg, president of Can-Am Immigration is licensed by the Canadian Society of Immigration Consultants,
a body recognized by the government to oversee the actions and regulate
immigration consultants. Nir Rozenberg travels to our source countries
and interviews each and every applicant. He assesses their levels of
English, work experience, educational background and their personality
as a whole. Once Citizenship and Immigration Canada approves Nir's
candidates, we begin the paperwork process.
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How long does it take to hire an overseas nanny/caregiver?
Processing times varies from country to country - depending on which
country the work authorization is processed. Typically the entire
process will take no longer than 4 months.
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How much does a nanny/caregiver cost?
It depends on the province and city in which you live. Typically full-time live-in
nannies/caregivers cost $8-$12 an hour. A full-time live-in nanny or caregiver
works approximately 8 hours a day and 5 days a week. A live-in nanny/caregiver
costs an average of 30% less than a live-out or part-time caregiver.
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How long does it take to find a nanny/caregiver?
Unlike many other agencies which take weeks and even months to find a nanny or
caregiver, Family Care Canada has a large network of agents and offices set up
for your convenience. We constantly receive new applicants who have already
been pre-screened and interviewed. If you are interested in hiring a caregiver
from overseas, there is no wait time. The time you take to choose from our database,
is the time it takes you to find one!
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What are typical duties I can expect from my nanny/caregiver?
A nanny's primary job is to care for your children. The daily duties tend to
include feeding, bathing, preparing meals, monitoring day-time activities
and rest periods, and attention to personal and emotional needs. In
addition, they can perform typical housekeeping duties.
A caregiver's primary job is to care and provide attention to the elderly or
the disabled. Their typical duties are bathing, feeding, administering
medication, and keeping track of assistive devices (wheelchair, walker, etc.).
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How much do you charge to find us the perfect nanny/caregiver?
Unlike many agencies who charge over $1000 for recruiting and matching,
Family Care Canada charges only $500.00 for local nannies and caregivers.
If you do not need someone right away and can wait 2-3 months, our service
is free. We do not charge employers who are hiring from overseas.
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Is there a placement guarantee if things don't work out?
Yes! We offer a 3 month guarantee and will replace the nanny or caregiver
if the match is not right, provided you obey with your provincial labour laws.
(conditions may apply)
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Do you provide any post-placement support?
Yes. Our mission is to provide the highest in quality and service.
We are dedicated to maintaining a long-lasting relationship with our employers.
Please call us if you require any assistance.
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